Welcome
Welcome to Neuroscience & Pain Institute, a comprehensive neuroscience center specializing in interventional pain management in Covington, Hammond and Slidell, Louisiana. At NPI, we strive to make your life as pain-free as possible so you can return to the activities you enjoy.
As one of the premiere pain management facilities in the country, Neuroscience & Pain Institute specializes in providing comprehensive solutions to help relieve your chronic pain. Our experienced team of physicians and nurse practitioners devote all of their time to the diagnosis and treatment of pain-related health concerns and are here to help you.
Our Mission
The mission of Neuroscience & Pain Institute is grounded by a belief in service to others, respect for one another, and compassion in caring for our patients and serving our community.Our Goals Are To
- Provide diagnostic and therapeutic services for people in pain
- Apply the latest advances in medicine to relieve pain
- Improve function and increase quality of life
- Organize multidisciplinary approaches to manage other issues accompanying pain, if indicated
- Educate our communities on the disease of pain
- Provide cost effective care
Our Services
We know diagnosing and treating pain is complex. That’s why we use a multi-faceted approach to encompass the latest, proven treatments for chronic-pain sufferers.We always have our patient’s best interest in mind and recommend the most beneficial treatments available to help reduce your pain.
Locations
With office locations in Slidell, Covington and Hammond, and privilages at a variety of hospitals in St. Tammany and Tangipahoa Parishes, Neuroscience & Pain Institute is ideally situated to conveniently serve our patients throughout the I-12 corridor.
Office Locations
Click an image to get specific directions from your location or view an interactive map.
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Covington Office
Directions: Take I-12 to Hightway 190 in Covington (Exit 63). Proceed west on Highway 190 toward downtown Covington for .5 miles to Louis Prima Drive. Turn right on to Louis Prima and look for 50 Louis Prima, Suite A on the right. |
Hammond Office
Directions: Take I-12 to Airport Road (Exit 42) in Hammond. Proceed south on Airport (Hoover) Road for .25 miles. Turn left immediately after Cypress Pointe Hospital on to Chapman Road and follow the drive to Dr. John Lamber Drive on the left. |
Slidell Office
Directions: Take I-10 to Gause Boulevard in Slidell (Exit 266). Proceed west on Gause Boulevard for 1.8 miles to Robert Boulevard. Turn right on to Robert and proceed approximately 1 mile. Look for the entrance to 985 Robert on the left. |
Surgical Locations
Click a picture to get specific directions from your location or view an interactive map.
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Cypress Pointe Surgical Hospital
Directions: Take I-12 to Airport Road (Exit 42) in Hammond. Proceed south on Airport (Hoover) Road for .10 miles. Look for Cypress Pointe Hospital immediately on the left. |
Cypress Pointe East Hospital
Directions: Take I-10 to Gause Boulevard in Slidell (Exit 266). Proceed west on Gause Boulevard for 1.8 miles to Robert Boulevard. Turn right on to Robert and proceed approximately 1 mile. Look for the entrance to Cypress Pointe East on the left. |
Pontchartrain Surgery Center
Directions: Take I-12 to Hightway 190 in Covington (Exit 63). Proceed south on Highway 190 toward Mandeville for .8 miles to Fairway Drive. Turn left on to Fairway and proceed to the Highway 190 East Service Road. Turn left on to the Service Road and proceed north for .5 miles. Look for the Pontchartrain Surgery on the right. |
Our Physicians
Neuroscience & Pain Institute is a committed group of physicians dedicated to service to others, respect for one another and compassion in caring for their patients. Focused on providing minimally invasive therapies, NPI is a comprehensive clinic providing exceptional care for patients throughout the Southeast.
Our team of double board certified, fellowship trained healthcare professionals pride themselves on effectively applying the latest medical techniques while always maintaining the caring and compassionate southern bedside manner for which they’re known.
The NPI Team
Board Certified Physicians specializing in: Interventional Pain Management, Physical Medicine & Rehabilitation, Neurosurgery, Neurology, Interventional Neuroradiology and Neuropsychology.
Click picture to view or download profile
 Chad M. Domangue, MD |
 Jonathan D. Thompson, MD |
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 Ronald C. Segura, MD |
 Luis Hernandez, MD |
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New Patient Information
Neuroscience & Pain Institute wants you to have the best experience possible. To limit any potential delays, please download and complete the new patient information package before your first visit. To download a form, click a link below.
Note: To view these forms you will need the free Adobe Acrobat Reader.
If you don't have it, download it now.
Billing Information
The following information will help minimize confusion regarding billing and payment requirements.Payment Policy and Billing
Payment for services or your co-pay is due at your visit unless arrangements have been made in advance. If insurance information is available before your visit, Neuroscience & Pain Institute will file your claim. Then, we will only collect the deductible, co-pay or other amount for which the patient is responsible. If not, we will provide a copy of your bill to file with your insurance carrier for reimbursement.
Methods of Payment
We accept cash, check, credit cards (Visa, MasterCard, & Discover), debit cards or money orders.
Insurance and Billing
We will gladly assist in filing a claim with your insurance company. Before we bill you, we bill your insurance provider, including Medicare, and any secondary insurance providers. During this billing process, you will also receive monthly billing statements so you are aware of any insurance activity. The statement will show that the balance is pending with insurance. We bill all insurances and will verify your current coverage at each visit. Please bring your current insurance card to each visit. If we are unable to verify your insurance, you may be listed as self-pay, which requires payment in full for the service.
Billing Statements
You may receive multiple bills for the visit depending on the services provided. For example, bills for lab testing will be separate from the physician’s bill.
Referrals and Authorizations
Many insurance plans require that your primary care physician provides a referral. Each plan is different and it is your responsibility to know the requirements for your plan. We are happy to help you get a referral but you may be responsible for payment or the appointment may need to be rescheduled if the referral is not received. Most insurance companies also require prior-authorization for specific services such as procedures or some medications. We will work with your insurance company to get authorization; however, the process can take up to 10 business days. We may need to reschedule your appointment until authorization is provided.
Cancelations
Patients are required to cancel or reschedule a clinic appointment with five (5) days advanced notice or ten (10) days advance notice for hospital procedures.
To assist you in keeping scheduled appointments or procedures, Neuroscience & Pain Institute utilizes various reminder systems which include an automated telephone reminder (Televox), direct telephone calls from staff, appointment card reminders, etc.
It is essential that you keep regular clinic appointments and/or hospital procedures in accordance with your plan of care. If you repeatedly miss or cancel your appointment or procedure, you may not be rescheduled.
Contact Us
Ph: (985) 892-8934
Fax: (985) 892-8937
info@npinstitute.net
Covington Office
50 Louis Prima Dr.
Suite A
Covington, LA 70433
Hammond Office
19184 Dr. John Lambert Dr.
Suite 103
Hammond, LA 70403
Slidell Office
985 Robert Blvd.
Suite 105
Slidell, LA 70458
